365mc

Liposuction Satisfaction Rate

At 365mc, our highest priority and the foundation of our existence is our patients.

Liposuction satisfaction goes beyond medical evaluation— what matters most is how patients themselves feel about the results

With a commitment to capture every satisfaction point—and even the final 0.01% of concerns—

365mc conducts a full-scale liposuction satisfaction survey led by a dedicated team, rather than relying on sampling estimates.

This Month's Liposuction Patient Satisfaction Rate
98.0 %

(As of april 2026)

  • Survey Target │ Patients who underwent surgery in December 2025
  • Survey Period │ april 1–30, 2026
  • Response Rate │ 59.4%

Survey Method & Criteria

365mc calculates liposuction satisfaction by surveying all patients two months after surgery, collecting scores on surgical outcomes and service experience. The survey has been conducted since 2011, and since 2013, results based on direct patient evaluations have been transparently published monthly on our website.

Because this is a comprehensive survey involving all eligible patients, 365mc uses the data to quantify and objectify satisfaction scores, and analyze satisfaction by treatment area, surgeon, and center, continuously managing long-term accumulated indicators. Serving as a direct channel to hear patients' voices, we introduce various systems and services to ultimately enhance liposuction satisfaction.

Participants
All patients at 2 months post-liposuction
Locations
All 365mc liposuction hospitals nationwide (Seoul, Busan, Daejeon, Daegu, Incheon)
Survey Content
Liposuction satisfaction survey (10-point scale / open-ended responses)
Method
Direct phone interviews
Conducted by
Exceptional Patient Satisfaction Team

Monthly Liposuction Patient Satisfaction Rate

Exceptional Patient Satisfaction BOOSTERS

Liposuction Satisfaction Guarantee
A bold promise backed by confidence and responsibility in surgical outcomes.
Orange Care for Liposuction
365mc's exclusive post-liposuction care program.
Operating Room Safety CCTV
All operating rooms are equipped with CCTV.
Dedicated Nutritionist Support
Personalized dietary guidance for post-surgery weight management.
Exclusive Patient Mobile App
Provides all essential post-surgery information.
Patient Voice Committee
Every piece of feedback is reviewed and implemented.
Dedicated Reassurance Call Center
Personalized 1:1 care is provided.
On-Site Satisfaction Audits
Regular visits to directly hear patients' voices.
Mobile Satisfaction Surveys
Satisfaction surveys conducted through the membership app.